Refund policy

Refund Policy for Wellcom Ecommerce App

This Refund Policy applies to purchases made through the Wellcom mobile application ("App") operated by [Your Company Name] ("Company"). By making a purchase through the App, you agree to be bound by this Refund Policy.

1. Eligibility for Refunds:

  • Refunds are only available for certain circumstances and are subject to the terms and conditions set forth in this policy. To be eligible for a refund, you must meet one of the following criteria:
    • You received a defective or damaged item.
    • The item you received does not match the description provided on the App.
    • You did not receive the item you ordered.

2. Refund Process:

  • If you believe you are eligible for a refund, Our refund process will in 1 to 7 business days.please contact our customer support team within 1 to 7days of receiving the item. You may be asked to provide proof of purchase and additional information to support your refund request.
  • Once your refund request is received and approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and reflected in your account.

3. Non-Refundable Items:

  • Certain items are not eligible for refunds, including but not limited to:
    • Items that have been used, damaged, or altered after receipt.
    • Items that are not in their original condition or packaging.
    • Items that are not eligible for return due to health or hygiene reasons (e.g., personal care products, intimate apparel).
  • Any exceptions to this policy will be clearly stated on the product page at the time of purchase.

4. Shipping Costs:

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part (e.g., you received the wrong item).

5. Late or Missing Refunds:

  • If you have not received a refund within a reasonable amount of time, please check your bank account or contact your credit card company or payment provider. It may take some time for the refund to be officially posted.
  • If you have done all of the above and still have not received your refund, please contact us at [Your Contact Information] for further assistance.

6. Changes to Refund Policy:

  • The Company reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on the App. It is your responsibility to review this policy periodically for changes.

7. Contact Us:

  • If you have any questions about this Refund Policy, please contact us at

[Wellcom]

Email : support@wellcom.in

This document was last updated on [April 4, 2024].